Home visits are at the discretion of the doctor and are for patients who are medically unable to attend the surgery. Remember, the doctor can see four patients at the surgery in the time it takes to do one home visit. If your problem is urgent we will ensure that you receive attention the same day, so please try to come to the surgery if possible. However, if you are seriously ill and cannot attend the surgery, you can request a home visit by telephoning 0191 5293039, wherever possible before 10.30am. The receptionist will ask you for details of your illness to help the doctor assess the urgency of the visit.
In some cases, the doctor may decide to send the Acute Care Team to visit and assess.